Last Updated: 15/02/2025

Welcome to Fable & Flourish. These Terms & Conditions outline the rules and regulations for the use of our website (www.fableandflourish.co.uk) and the purchase of our products.

By accessing this website and/or placing an order, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our website.

1. Company Information

Fable & Flourish is a trading name of Foreverever Ltd., a company registered in England & Wales (Company No: 15701460). Our registered office is 3rd Floor, Old Stock Exchange, St Nicholas Street, BS1 1TG, United Kingdom.

For any inquiries, please contact us at hello@fableandflourish.co.uk.

2. Products & Ordering

2.1 Product Descriptions
We take great care to ensure all product descriptions, images, and prices are accurate. However, minor variations in colour and finish may occur due to screen settings and the printing process.

2.2 Placing an Order
By placing an order, you confirm that all details provided are accurate and that you have the legal right to use the payment method provided.

2.3 Order Confirmation
Once your order is placed, you will receive an email confirmation. This is not an acceptance of your order but an acknowledgment that we have received it. We reserve the right to cancel any order for reasons including, but not limited to, pricing errors, stock unavailability, or suspected fraudulent activity.

3. Pricing & Payment

3.1 Prices
All prices are listed in GBP (£) and include VAT where applicable. We reserve the right to change prices at any time without prior notice.

3.2 Payment Methods
We accept payments via [Payment Methods – e.g., Visa, Mastercard, PayPal, etc.]. Payments must be made in full before your order is processed.

3.3 Discounts & Promotions
Discounts cannot be combined unless otherwise stated. Promotional codes must be entered at checkout and cannot be applied after the order is placed.

4. Shipping & Delivery

4.1 Processing Time
Orders are typically processed within 14-21 working days.

4.2 Delivery Services & Costs
We offer standard and express delivery options. Shipping costs are calculated at checkout.

4.3 Delivery Issues
We are not responsible for delays caused by couriers, customs, or unforeseen circumstances. If your order is lost or arrives damaged, please contact us within 48 hours with photographic evidence.

5. Returns & Refunds

5.1 Personalised & Custom Orders
Due to the nature of personalised items, we cannot accept returns unless the item is faulty or incorrect due to our error.

5.2 Faulty or Incorrect Orders
If you receive a faulty or incorrect item, please contact us within 48 hours of receipt with photos, and we will arrange a replacement or refund.

6. Intellectual Property

All designs, branding, and content on this website are owned by Foreverever Ltd. and may not be reproduced without our permission.

7. Limitation of Liability

We are not liable for indirect or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the product.

8. Governing Law

These Terms & Conditions are governed by the laws of England & Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

For any questions regarding these terms, please contact us at hello@fableandflourish.co.uk.